Cookie policy
Last updated: 3 July 2026
A cookie is a small file stored on your device. This policy covers both the Axon Neuro website and our booking portal. We use only the cookies we need to run these services and keep them secure. We do not use any advertising or tracking cookies.
This website
This website uses only the strictly necessary cookies it needs to work and to stay secure. We do not use advertising or tracking cookies. To understand which pages are visited, we use Vercel Web Analytics, a privacy-friendly measurement service that sets no cookies and stores nothing on your device, so no consent banner is needed for it. If we add any non-essential cookies in future, we will update this page and ask for your consent first.
The booking portal
The portal uses the following strictly necessary cookies so that signing in, the price calculator, and your cookie choice all work:
| Cookie | Purpose | Type | Lifetime |
|---|---|---|---|
| sb-* (Supabase auth) | Keeps people securely signed in to the portal (staff, associates, case managers and service users). | Strictly necessary | Session, with refresh |
| calc_lead | A signed, http-only identifier that lets the price calculator remember your progress while you use it. | Strictly necessary | About 6 hours |
| axon_consent | Remembers your cookie choice on the portal so we do not ask again on every page. | Strictly necessary | About 6 months |
Security check on our forms
Some of our public forms (for example the contact form on this website, and the portal sign-in, application and quote forms) include Cloudflare Turnstile, a security check that blocks automated abuse. It usually runs invisibly. The check runs inside a small frame served by Cloudflare and may store strictly necessary data scoped to Cloudflare's own domain to complete the check. It is not used for advertising and does not track you across other websites. See our privacy notice for more on Cloudflare as a provider.
Analytics on the portal
With your consent, the portal uses Vercel Web Analytics to see how it is used so we can improve it. It is privacy-friendly: it does not use cookies or store data on your device, and it does not track you across other websites. It only runs after you opt in on the portal, and it stops as soon as you turn it off.
The portal's cookie banner also lets you choose functional cookies. We do not currently set any functional or marketing cookies. If we add any in future, we will only set them after you opt in, and they will appear in the table above.
Managing your choices
This website does not set any cookie choices for you to manage, because it uses only strictly necessary cookies. On the portal, you can change or withdraw your choice at any time using the Change cookie settings option in the portal footer, which reopens the cookie banner.
More information
See our privacy notice for how we handle personal data. For any question about cookies, email info@axonneuro.co.uk.